QMS Management & Auditing

Quality Objectives

Quality objectives must be measurable, take into account applicable requirements, and be monitored in order to determine whether they are being met. They must also be monitored, communicated across the organisation and be updated as and when the need arises.

Please expand the boxes below below to learn more on each subject.

  • Describe the scope of the QMS
  • Detail the requirements of the QMS standard or framework
  • List any elements of the QMS which are excluded from the implementation
  • Reference specific quality procedures used within the organization
  • Provide visual documentation of critical processes via flowchart
  • Explain the organization’s quality policies and objectives
  • Personnel
  • Equipment
  • Information Systems
  • Tools for Assessment
  • Facilities
  • Purchasing & Inventory
  • Process Controls
  • Documents & Records
  • Customer Satisfaction
  • Supplier Performance
  • Product and Process Monitoring
  • Non-Conformances
  • Trends
  • Preventative or Corrective Action
  • Identify organizational processes
  • Define process standards
  • Establish methods for measuring success
  • Document a standardized approach to ensuring quality output
  • Drive continual improvement
  • Satisfaction Surveys
  • Complaints Procedures
  • Analytical Applications to measure satisfaction trends
  • Management Review of customer satisfaction
  • Quality Planning Procedures
  • Compliance Requirements
  • Safety Design
  • Risk-based Thinking
  • Corrective Action (CAPA)
  • Gradual and Breakthrough Improvement
  • Innovation
  • Assessment of the QMS
  • Intervals for instrument calibration
  • Recognized Standards for instrument calibration
  • Manufacturer Instructions for adjustment
  • Procedures for identifying and documenting calibration
  • Controls against tampering or adjustment post-calibration
  • Methods to protect instruments and equipment from damage
  • Communications
  • Evidence
  • QMS Conformity
  • Knowledge Sharing

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